Written for companies and their teams.
Satisfaction scores measure enjoyment. Four things worth measuring instead, the sixty-to-ninety-day window, and the question to ask a provider before you buy.
How to tell whether soft skills training actually worked Read More »
Unanimous decisions are usually a measurement failure, not alignment. Why silence is not consent, two questions that surface the truth, and four structural fixes.
High scores, real understanding, and nothing changes. The three variables that decide whether training becomes behaviour – and the one that costs nothing and gets skipped.
Silence read as disengagement. Deflected credit read as no contribution. Indirect disagreement read as agreement, then acted on. Four expensive misreadings and the structural fixes.
Your team’s English is fine. The problem is register. Read More »
